2019 New Stuff

In this issue of the Tuesday Technical, you will find a round-up of some great innovative ideas from recent trade events such as the Mobile World Congress, Aid and Trade and the Emergency Telecoms Cluster open day. We will also take a close look into a great product from the Finance Technology Sector (known as “FINTECH”) which could potential save money for the frequent travellers who work in the aid sector.

In this issue of the Tuesday Technical, you will find a round-up of some great innovative ideas from recent trade events such as the Mobile World Congress, Aid and Trade and the Emergency Telecoms Cluster open day. We will also take a close look into a great product from the Finance Technology Sector (known as “FINTECH”) which could potential save money for the frequent travellers who work in the aid sector.

Fintech: For the longest time, the banking sector has made huge sums of money from Aid workers as they move from country to country. Whether its hard cash being changed to a different currency or we use debit or credit cards, it’s the bank who always win. The new Fintech companies are starting to challenge traditional banks. MPESA is a great example where mobile money changed the way people got paid and settled bills in Kenya.

For international travellers, there is now a great solution known as the borderless account from Transferwise. This new type of account allows the account holder to keep multiple currencies linked to a single debit card (facilitated by the Mastercard network). The debit card can be used to pay for items or to draw cash from an ATM.  The debit card can be topped up online via a bank transfer in many leading currencies. Once funds have been added to the Transferwise account, they can be converted to a wide range of other currencies using the mid-market standard rate (which is the same as currencies listed on XE.com) Here is an example of what rates would look like at today’s rates using Transferwise vs other accounts:

£100 buys $125.84 via Transferise (Including a fee of £0.92), $123.23 via Barclays Bank and $124,18 via Travelex.

Another benefit with Transferwise is that with each account, you will get a local bank account for each currency. On my Transferwise account, I have a USD balance with its own USA bank account information. This is now starting to save me money as when I am paid expenses in USD, I have the choice of keeping the cash in USD for future use or switching to GBP or EUROS at competitive rates. This could be a great money saver for those who get paid in one currency but live in a location which uses another currency. In April, my bank charged me at a rate of 1.34 to change USD to GBP, where Transferwise was 1.30 ! 

For more information, please visit https://transferwise.com

Solar Cow station

Power for the communities: One of the things which really frustrate me in the energy sector is when I get some smooth sales pitch from so-called inventors who claims to have a unique idea to solve energy in the Global South. As we approach the end of the sale pitch and we approach the great reveal, the solution often turns out to be yet another solar lantern. Whilst solar lanterns are really useful, this concept is so mainstream now that innovators need to stop pushing the solar lantern as something new!

So as you can imagine, with my scepticism around this portable energy area it does take something special to grab my attention. At the London Aid and Trade show this year, Yolk, a company based in Korea  has developed the “Electric Cow”. This is an innovative way to get small amounts of energy to families in return for allowing their children to attend school. This is how it works:

The system is very simple. A solar panel is built onto a frame which is made in the shape of a cow. The udder underneath (see photo) is a docking station to charge small batteries. When a child arrives at school for the day, he/she will place the battery in the dock. Here the attendance of the children is logged and the battery will be charged during the day. Each battery has a unique code which enables the child to be identified.

At the end of the day, the child takes the battery home where it can be used to power a LED light for three hours or charge a mobile phone. It’s a simple idea, but one which can have a sustainable impact on communities as batteries can be replaced by the school as and when they wear out. See more at http://yolkstation.com/solar-cow-project/

Innovation in communication: Push To Talk (PPT) is a well-known open method used to communicate in an open setting. This is where one station transmits by pushing a button, and all other people on the same channel can hear what is being said. The PTT method has its origins in radio and has been used in mainly a safety and security context. In fleet management is a great way to reach all vehicles simultaneously with important messages to multiple vehicles. In a security related situation, a PTT call can be made to ask for assistance.

PTT has been slowly declining over the years as people move to the more private direct dial calls using mobile phones. Whilst this change is great for privacy, I still believe that PTT is still the best means of communication for fleets as its simple to use, and certainly safer for drivers who might need to pass important messages whilst driving. PTT is initiated at the push of a button, where as a privately dialled call requires some attention from a driver and if answered, the message goes to one person.

The PTT method is still as relevant now as it has always been for decades. The good news is that PTT innovation is delivering some great new solutions for the aid sector. Motorola has introduced some new technology which could have some impact at a local level. Iridium introduced its satellite PTT solution a few years ago (as reported previously in the Tuesday Technical). I have an update on new iridium technology from Icom, a well-established maker of radios.

So let’s first take a look at what Motorola is doing.  

The new TLK100 looks like a radio and works like a PTT radio, but it’s not a radio! It uses the internet to establish talk channels through either its built in WiFi or GSM SIM card. With additional infrastructure, these devices can communicate with traditional VHF radios. But if you wanted to run a small radio network locally over WiFi hotspots or a larger network over a wide area via the cell network, this solution has some advantages over radio as follows;

  • Unlike VHF radio, PTT over the internet is private.
  • Radio licenses are not required.
  • Communications cover could be better than VHF as it relies on internet connections rather than a single base radio station.

VHF has a limitation of cover; roughly 20KM max. Traditionally where PTT radio has been needed beyond the range of an urban setting, HF radio from manufacturers such as Codan and Barret would be used. HF has not been a massive success due to its complex nature. But in areas where mobile phone networks are reliable, the TLK100 could be a suitable option.

Finally, it is also possible to download an app from Motorola so that a standard mobile phone can be used to communicate with TLK100 handsets over the internet!

So let’s look at take a look at what Iridium has been doing in the PTT area recently.

Towards the end of 2018, Iridium complete its launch series and now have a completely new satellite constellation in place. A couple of years ago, Iridium launched its PTT service as part of the new satellite fleet. There are also plans to improve the Iridium data offer, but we will look at this in a future edition of the Tuesday Technical.

In 2017, I tried out Iridium PTT in the UK, Nepal, USA and South Sudan. Whilst I was impressed with the technology and coverage, the audio quality from the PTT version of the Iridium Extreme satellite telephone was far from good. The problem was down to the way Iridium was trying to use the built in earpiece (designed for low volume next to the ear!) as a loud speaker. The audio distortion was so great that it made the handset almost useless. The workaround for the PTT Handset is to plug in an external microphone/handset.

So it is good news that ICOM has entered the game with its new IC-SAT100. Icom is a traditional radio manufacturer from Japan, which means that the handset looks like a radio and will operate like a radio. But as it uses the Iridium satellite network, it will have global cover without the dead spots which HF Radio users frequently experience.  

The ICOM is yet to appear on the market, and when it does, I will test the new tech and report back!

Logistics in the clouds

Responsible deployment of drones: In some regions of the world, the word “Drone” has a lot of negative meaning. Here in the UK, the use of drones brought Gatwick, one of the UK largest airports to a standstill for almost two days. In other places, military drones owned by nation states have been used to bomb people whilst small cheap domestic drones have been used by ISIS to deliver IEDs.

So the word “Drone” has a lot of negative baggage and for the same reason, UAV is getting a bad press as well, So guess what?  Some bright person has come up with a nice new acronym; UAS which stands for Unmanned Aviation Systems!

OK, let’s look at the  positive. Drones are increasingly heading towards becoming a major tool for humanitarian work. Over the past year I have seen plenty of examples ranging from aerial photography to delivering items. At the Mobile World Congress this year, one organisation was showcasing a drone cell-phone transmitter which is able to cover a wide area following a major disaster such as an earthquake.

Drone’s, UAV,s, UAS’s or whatever we might call these devices in the future are coming our way quickly. It is important that as the aid sector that we develop our organisations strategies and polices to handle this technology properly. The World Food Programme is showing some great leadership in this area by running a training course which covers the topic very thoroughly over three modules as follows:

  1. 2 days flight experience: This is the “hands on” training where students get to fly a range of UAS technologies including long range fixed wing models.
  2. 4 days data training:  This module explores what sort of data can be collected from UAS and how it can be used to inform decision makers. There is some GIS Mapping included in this module.
  3. 4 Days Regulatory & Coordination: In any country, you cannot just show up and fly. Same applies for UAS. This technology is super sensitive in some places which means that if an unregulated drone is flown, the pilot can end up in a deep trouble.  So in the model, students will cover aviation law and other hot topics such as data protection and privacy. As part of the same session, coordination is also covered. It’s much better for perhaps a small number of organisations operate drones and share data rather than NGOs filling the skies with loads of expensive and noisy hardware.

Hopefully as organisations start to build up their institutional UAS capacity, we will see this new technology being operated legally and responsibly for the benefit of the communities we all serve.

Using Drones to save life

For many years, Drones have received plenty of coverage in the media mainly for negative reasons. Military drones operated by the US Air Force and other national militaries came to prominence soon after 9-11. They can be used for various operations such as surveillance and intelligence gathering, Electronic warfare where powerful transmitters disrupt communications and weapons systems and drones are used to carry weapons which have been used to take down targets and to kill people.  

In more recent years, small battery powered drones have become widely available in many countries on the domestic market. For less than $1000, any member of the public can buy a small drone over the internet without any requirement to demonstrate any capability to operate the drone safely. Its these drones which are now regarded as a pest by some authorities. Whilst most owners will operate drones responsibly, there have been plenty of incidents where drones have been flown too close to commercial aircraft thus creating a lot of angst for pilots and airport authorities.  

Drones have been used by criminal gangs to check out a property before raiding it. Drones have been used drones to smuggle drugs and other items into prisons. Criminal activities like this has now spawned a new industry where security drones or other devices are made to take down drones which are being a pest or engaged in illegal activity.  

But can drones be used for a positive outcome?  Yes, definitely. The drone’s elder sister, the airplane is not that much different to a drone. In fact, is an aerial platform which does not have a person on board flying it. So not that different from an aircraft as all – yet we do not view the word “Aircraft” with the same disdain as do for a drone, despite the fact that there is aircraft currently being used to kill people in Syria and other war zones.  

In this article, I am going to shine the spotlight on how drones can be used for missions which have positive outcomes and perhaps save lives. NGOs are viewing this new technology with great interest. Some organisations are already using them. In the years ahead, we may see drones playing a significant role in humanitarian operations.

Branding
There is no doubt about it, the word “Drone” is problematic, and many have come to the conclusion that this world has such a strong association with war, loss of life and widespread deduction. “Drone” as a term is so toxic that organisations using this technology for humanitarian purposes are using a longer description “Unmanned Aerial Vehicles or UAVs”. Various working groups have been set up to develop a set of best practices for operating UAVs. The subject of winning hearts and minds so that UAVs become an acceptable tool in humanitarian work rather than being a threat or a pest is very high on the agenda. We will take a closer look at the UAV work groups later on.  

The basic UAV
UAV technology is now widely available as a mainstream product. Typically these units cost less than $1000, and limited to aerial photography. The commercially available UAVs tend to be compact and use four rotors to sustain flight. On a full charge, these UAVs have short flight times (typically 30 mins or less), but this is sufficient to conduct short flights to obtain very local aerial photography. At the low end of the budget spectrum, UAVs are controlled by a WiFi signal which tend to limit the operational range to 100m or just beyond. It is possible to operate these short range UAVs beyond 100m using pre-programmed flight paths, however this can be a little risky!

Extending the range and payload.
The humanitarian community started its UAV journey by using the smaller units which provides aerial photography of an area affected by disaster. For earthquake situations, UAVs are well suited to search and rescue work as they can help the responders to work out the best way to access a site. As these UAVs are light, there is practically no downdraft which means that they will not cause further issues by causing unstable structures to move further.

 

Beyond aerial photography UAVs have many other uses. Fixed wing UAVs can stay airborne for much longer and cover more ground. This can enable organisations to carry out a rapid assessment over a wider area after disaster strikes to identify populations in need. At sea, organisations are helicopter UAVs which runs on aviation fuel. MOAS is using UAVs off the coast of Libya to identify refugee boats in need to rescue. With a range of 100KM, the UAVs can search a large area quick which then means that the ship can get to where it’s needed more quickly.

UAVs as they get larger are able to carry more weight. Amazon is piloting the technology to deliver parcels to customers. The same approach can be used to get vital supplies to remote locations. Long range information discovered by UAVs can be quickly added to GIS and the shared in almost real-time with all stakeholders.

There are now organisations looking into developing UAVs which are capable of carrying people. The BBC reported recently that one organisation is working on a UAV which can carry a paramedic and a patient from a road accident scene to hospital.

UAVs as an aerial planform can be purposed for other tasks as well. Different types of sensors could be mounted on UAVs to measure atmospheric risks or to act as an airborne relay to transmit radio information.

It’s time to get ready!
UAVs will have a significant role to play in both emergency and development humanitarian aid. The UAV area will be a complete “Can of Worms” as there will be many regulatory authorities taking a great deal of interests and perhaps resisting deployment. Such authorities will include military, civil aviation, communications, privacy/data protection and so on. Whilst there will be initial resistance (and in some places UAVs will be no-go), NGOs will need to get ready to take advantage of UAVs and what they can offer. As a community, we need to take a very responsible approach so that UAVs are operated in a very responsible way. If as a community, we take a cavalier approach and put UAVs in the sky without permission and coordination, we will draw a lot of attention to ourselves and may face a complete block to future deployments.  

To get ready to embrace the value UAVs have to offer, the aid community must take action now to ensure that humanitarian use of UAVs are viewed positively by all stakeholders. Getting ready means two things: 

·         Firstly, NGOs need to understand what different types of UAV is capable of. They need to be innovative and advocate for the development of solutions which can be hosted on a UAV platform for the benefit of humanitarian operations. There is a definite overlap with ICT4D here. How we approach using UAVs need to be decided as a joint enterprise between humanitarian programmatic people and technologies.

·         Good coordination is essential. We are at the very beginning of the UAV ear and this is a great opportunity to be efficient and professional from the very start. Organisations such as UAViators now exist and are developing best practices for operating UAVs. Commercial entities now exist who operates high quality UAVs. Organisations like the Emergency Telecoms Cluster and Nethope have established working groups manage coordination of the UAV topic.

·         Establishing best practice will be the key to success. Whilst we have to work to get support from various government departments, it’s essential to work with local communities. There needs be community sensitisation built into any UAV operation so that communities know in advance what these new flying machines do and what value they will add to the humanitarian effort. 

So what does “Good UAV Practice” look like? Ideally I would like to see the NGO/UN sector operating UAVs in a very managed and professional manner. It must not be the “free for all” where many individuals put cheap domestic UAV pests into the sky – we will just get push back from communities and authorities.  Ideally it is better that a small number of professional UAV operators evolve to provide services to multiple agencies who are operating in the same area. The operators could be commercial or perhaps a small number of specialist units which sit within UN agencies or NGOs. Ideally with organisations such as the ETC and Nethope taking the lead, we will end up with many NGOs tasking a single resource to access standard (pre-agreed) data.

This approach will promote better quality UAV platforms and services and keep costs down. As we will not be filling the skies with pestilence, the NGO sector will gain the trust and respect from authorities and local communities. If we take a more cavalier approach, NGOs will not be permitted to fly UAVs and take advantage of the benefits they bring.